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Service and Sales Representative Trainee

Auto-Chlor System
Full-time
On-site
San Francisco, CA

Join Our Team at Auto-Chlor System!


Position Title: Service and Sales Representative Trainee
Type: Full-time, Hourly
Schedule: M-F, 7am-3:30pm, plus overtime as needed


Job Summary:
As the face of Auto-Chlor System, you’ll play a vital role in managing and growing our customer base. Your mission? Deliver exceptional service and maintain high standards that keep our clients happy and loyal!


Essential Job Functions:

  • Service Excellence: Follow our 28-day service schedule, conducting the 29-step preventative maintenance process on all dish machines.
  • Troubleshooting Pro: Diagnose and resolve mechanical issues to ensure smooth operations for our customers.
  • Sales Skills: Up-sell and cross-sell additional products and services, enhancing customer satisfaction and driving revenue.
  • Emergency Support: Provide on-call emergency service when needed, showcasing your commitment to our clients.
  • Payment Management: Collect payments and follow up to keep accounts current.
  • Logistics: Deliver and pick up chemicals safely and efficiently.
  • Safety First: Drive company vehicles responsibly, maintaining a clean driving record.
  • Relationship Builder: Build rapport with decision-makers and address customer concerns with professionalism.
  • Training & Support: Educate customers on proper chemical usage to control costs and promote safety.
  • Negotiation: Work on service agreement renewals and discuss price adjustments when necessary.
  • Flexibility: Participate in an on-call rotation and be prepared to drive in various conditions, including inclement weather and evenings.


Qualifications / Requirements:

  • Valid Drivers’ license.
  • Mechanical aptitude and skills.
  • Strong verbal and written communication abilities.
  • Able to lift 50lbs


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